Request a Bulk Hard Waste Collection

Each residential property (paying a refuse charge) is entitled to the following services per year, (Between the dates 1 April until 31March of the following year)
  • Three 3 cubic metre skip bin( combination of General and Green waste)
  • Two collection for White Goods and Mattresses
Each residential property is entitled to one collection of up to four white goods per financial year. To book your service please complete the form below.
Please use the Request a Bulk Bin online form to schedule a skip bin service.
Please use the Request a Mattress Collection online form to schedule a mattress pick up.
Please use the Request a White Good Collection online form to schedule a white good item pick up.
Please use the Request a Stolen/Damaged Bin online form to report a stolen or damaged bin.

Requesting a Bulk Bin

The City of Bayswater provides its residents with both general waste and green waste bulk bins. Households are entitled to any combination of three bulk bins per year (excludes commercial and industrial premises). All bins are minimum of three cubic metre (3m3) in size.
Alternatively, if you are unable to utilise the Bulk Waste Bin and require Tip Passes please contact the City of Bayswater on (08) 92720605
Please see the below FAQs to answer any questions.

What types of bins are available?

A three cubic metre (3m3) bulk bin is available. (Please refer to information below in regard to what can be placed into the bin).

How long will the bin be on my verge for?

General Waste Bins
Weekday bins are delivered Monday, Tuesday and will remain on your property for three nights and two days. Weekend bins will be delivered Thursday or Friday and will remain on your property over the weekend and will be collected either Monday or Tuesday the following week.
Green waste Bins
Green waste bins are delivered on Wednesday and will remain on your property for seven days. Approximate delivery times will be dependent on seasonal demand.

Where will the bin be placed?

The bins are placed on the verge outside of the property.
Please note you may be required to sign a waiver if placing the bin on the verge has the potential to cause damage to property. This includes damage to:
  • Polished concrete
  • Tiles
  • Paving
  • Artificial turf
  • All other fixed structures
If the driver delivering your bulk bin believes there is a chance damage could occur they will discuss this with you and how you would like to proceed.
If damage could occur to your property, without a signed waiver we will not be able to place the skip bin onto your property.
Note: If resident requests Bulk Bin to be placed on the driveway at the property a Disclaimer form needs to be completed. Click here to download.

Why has a bin arrived on my verge full?

Due to logistical reasons please be aware that some bulk bins when delivered to your property may be full upon arrival. Please be assured that the rubbish will be emptied on the same day as delivery and that this will not affect the time you have to fill your bin.

How big are the bins?

The Bulk Bin provided will be three (3m3) cubic metres in size. Please ensure that you measure your larger items to ensure they will fit (without going over the fill line).
If you go above this line the truck will not be able to safely lift the bin. If this occurs you will be asked to remove the extra items from the bulk bin within 24 hours.
If you can't fit the items in the bulk bin please call (08) 92720605.
Frequently Asked Questions (whitegoods/ mattresses)

How can I arrange for my whitegoods or mattresses to be collected?

By lodging a request online at by contacting the City's Waste Management Customer Services on 9272 0605.Please note that these services are fortnightly requests must be received by 5.00pm on the Friday prior to the collection day.

How many whitegoods and mattress collections am I entitled to?

Residents are entitled to 2 collections per year, where they can dispose of whitegoods, mattresses or a combination of both.

How many whitegoods and mattresses can be disposed each time?

There is currently no limit in regard to the number of domestic whitegoods or mattresses that can be disposed of.

What type of whitegoods can be collected?

Domestic units only such as fridges/freezer (with doors removed or taped closed), dishwashers, washing machines/ dryers (with doors removed or taped closed)

Do I need to degas my fridge or freezer?

No, fridges and freezers will be degassed following collection.

Where should I place the whitegoods or mattresses for collection?

The whitegoods and mattresses need to be placed in a safe and accessible location on the verge, on the day of collection only.

What if I don’t have a verge?

Please contact the City's Waste Management Customer Services on 9272 0605 or email to check if there are alternative options.

Is there an alternative place to dispose of whitegoods and mattresses

Bayswater residents can take their whitegoods and mattresses to the Bayswater Transfer Station at 271 Collier Road Bayswater (9272 5572, between 7:30am and 4:00pm). Whitegoods are accepted free of charge, fees apply for acceptance and recycling of mattresses.

Waiting times for whitegoods and mattress collection?

The collections take place on the last Wednesday of each month. Waste management customer service team will contact the resident on the Monday or Tuesday prior to the collection date and advise the resident to place the whitegoods (with doors removed or taped closed) and/ or mattresses in an accessible location on the verge, on the day of collection.
FURTHER INFORMATION CAN BE FOUND AT: or by contacting the City's Waste Management Customer Services on 9272 0605